Frequently Asked Questions

Find answers fast, we’ve compiled the most common questions to help you get the information you need without the wait.

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(660) 826-8622
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Otterville, MO

65348

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Mon - Fri
-
Sat - Sun
Appointment Only

  • How often are portable toilets cleaned?

    Our portable toilets receive weekly servicing that includes thorough cleaning, restocking toilet paper and hand sanitizer, and waste removal for optimal hygiene.

  • What's included in your rental pricing?

    All rentals include setup, toilet paper, hand sanitizer, weekly servicing, maintenance, and pickup with no hidden fees or surprise charges.

  • Can you pump septic tanks in Sedalia?

    Yes, we provide septic tank pumping services throughout Sedalia and surrounding areas. Call extension 1 to speak with Jeff about septic services.

  • Do you offer ADA compliant portable toilets?

    Absolutely. We provide handicap-accessible and ADA compliant units equipped with hand sanitizer dispensers for events and construction sites requiring accessibility.

  • How far in advance should I book?

    We recommend booking as early as possible, especially for large events or peak seasons, though we'll work to accommodate last-minute requests.

  • Can you service RVs at campsites?

    Yes, our RV waste removal includes on-site pumping and cleaning at your campsite or location for convenient, thorough, and eco-friendly tank service.

  • What areas do you serve from Sedalia?

    We serve within a 40-mile radius including Warrensburg, Marshall, Tipton, Warsaw, Windsor, Green Ridge, Lincoln, and Cole Camp among other communities.

  • Do holding tanks work for large events?

    Yes, holding tank rentals provide secure, high-capacity wastewater storage ideal for large events, construction sites, RV parks, and long-term projects.

  • Are hand-washing stations available?

    Absolutely. Hand-washing stations are available to pair with porta potty rentals, promoting proper hygiene for guests and workers at events or job sites.

  • What makes Hank's different from competitors?

    As a local family business since 1999, we offer transparent all-inclusive pricing, personal service where you talk directly to Eric, and meticulous cleaning standards.

  • What OSHA requirements govern portable toilets on Missouri construction sites?

    OSHA mandates a minimum of one portable toilet per 20 workers for construction sites, with units serviced at least once per week under standard conditions. High-traffic job sites may require more frequent pumping and restocking to stay compliant. Hank's serves construction crews in the Otterville area and can set a service schedule that keeps your site within OSHA guidelines.

  • How do I know when my holding tank needs to be pumped?

    A holding tank typically needs pumping when it reaches 75–80% capacity, which for most households means scheduling service every 3 to 5 weeks depending on usage. Signs it's time include slow drains, gurgling sounds, or odors near the tank. Hank's provides holding tank pumping for customers in and around Otterville, so reach out before the tank hits capacity to avoid overflow issues.